Accessibility
CorHealth Ontario supports the full inclusion of persons with disabilities as set out in the Canadian Charter of Rights and Freedoms, Ontario Human Rights Code, the Ontarians with Disabilities Act (ODA), 2001 and the Accessibility for Ontarians with Disabilities Act (AODA), 2005.
Our Commitment
CorHealth Ontario is committed to striving to conform to all aspects of the Accessibility for Ontarians with Disabilities Act (AODA) and strives to provide barrier free services, supports, environments and employment. CorHealth recognizes that the key principals of accessibility are independence, dignity, integration and equality. CorHealth is committed to giving people with disabilities equal opportunity to access our goods and services, allowing them to benefit from the same services and in a similar way as other clients.
Click here to read our Statement of Commitment to Accessibility.
Customer Service
CorHealth strives at all times to provide our goods and services in a way that respects the dignity and independence of people with disabilities.
Information and Communications
CorHealth is committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our goods, services and facilities, as well as publicly available emergency and safety information.
Click here to read our Notice regarding the availability of Accessibility for Ontarians with Disabilities Act (AODA) policies, procedures and other related documents.
Employment
CorHealth is committed to fair and accessible employment practices. We will notify the public and staff that, when requested, we will accommodate disabilities during recruitment and assessment processes and when people are hired. If needed, we will create an individual accommodation plan and/or workplace emergency information for any employees who have a disability.
Your Feedback
Wherever possible, CorHealth will strive to address all feedback and complaints immediately. We will acknowledge all telephone comments/requests within two business days; and all mail/e-mail within fifteen business days. Our acknowledgements will indicate when your matter will be addressed. Responses will be made in your requested format.
Click here for our feedback form.
Click here for our Multi-Year Plan.
CorHealth Accessibility policies are available upon request.